Refund policy

Because digital keys can be copied the moment they are revealed, delivery is the point of no return.

Full refund: if your order has not been delivered yet (pending payment, under review, or rejected), contact us and we will cancel it — nothing was charged beyond the transfer, which you may recall from your bank.

After delivery: refunds are only possible if a key is provably invalid (already used before delivery, or wrong product). Report it within 48 hours of delivery with the error message you see; we verify with the supplier and replace or refund.

Manual-delivery products (custom accounts, topped-up subscriptions) are non-refundable once preparation has started.

Repeated chargebacks or false claims may lead to account suspension.

Last updated: November 2026